Privacy Policy

Ornen Golf Inc. (hereinafter “Ornen”) is a company specializing in the distribution of high-end golf carts in the province of Quebec.

Our goal at Ornen is to serve our customers’ best interests to the highest standard, and we attach great importance to respecting their privacy. We are firmly committed to protecting our customers’ personal information, which is why we adhere to the strictest standards regarding the protection of personal information.

What is the Confidentiality Policy?

The purpose of this Confidentiality Policy (hereinafter the “Policy”) is to help you understand how Ornen collects, uses, communicates, retains, and destroys your personal information. We are committed to protecting the confidentiality of the personal information you provide to us.

When you provide us with personal information, you agree that such information will be processed in accordance with this Policy, and you also authorize Ornen and its service providers to process your personal information for the purposes set out in this Policy.

Ornen is solely responsible for the processing of your personal information, unless otherwise stated. Ornen determines the purposes for which, and the way, the personal information it holds will be processed.

Collection of Personal Information

When you communicate with us, certain personal information about you must be collected. In the course of providing our services and conducting our business activities, certain information may be collected, including:

Contact information: first name, last name, home address, phone number (home, cell, and/or work), email address;
Business information: role, position, name of the corporation and/or organization, address of the corporation and/or organization;
Identification and background verification documents: copy of a driver’s license, health insurance card, etc.;
Billing and financial information: billing address, bank account information, payment details;
Consents: when such consent is required for the processing of personal information;
Marketing, communication, and website usage preferences: communication preferences, comments and surveys you respond to, consent preferences, information collected through cookies, website visits and content engagement, IP address, network information;
Recruitment information: resume, references from previous employers, information about previous jobs, professional affiliations; and
Public information: from social media or public websites, interactions on social media.

Your personal information is collected only when you voluntarily provide it to us.

Collection Methods

Information is collected directly from you during our interactions for the purpose of providing services, as well as during your visits to the website, your communications with our office by any means, and when you register for various activities organized by Ornen.

Use of Personal Information

Personal information is used for the following purposes, where applicable:

For the provision of services: to conduct our business, to administer and perform our services, including to fulfill our obligations arising from a contract between you and us;
In the context of business relationships: to personalize the services we provide, manage and strengthen our relationships with our clients, determine our clients’ intentions, and solidify our relationship with our business partners;
To prevent fraud: background checks, disclosures required by applicable laws or regulations, and the transmission of information to law enforcement agencies when required by law;
For debt collection purposes: to ensure that invoices are paid for services rendered;
In the context of a corporate reorganization: in the event of a reorganization of Ornen, we may need to provide information as part of a due diligence review conducted by the other party;
To comply with regulations: to meet our legal, regulatory, and risk management obligations;
For events, marketing, and business development: to organize events, inform you about new services offered, and invite you to events that may interest you;
For recruitment: to enable us to review a submitted application and assess the applicant’s qualifications, and to facilitate the recruitment process;
For website use: to ensure that the content published online is relevant, to understand how visitors use the website, and to ensure that the presentation of online content is functional across different connection methods.

Ornen undertakes not to use the personal information collected in accordance with this Policy or applicable laws for any other purposes, unless we obtain your prior consent for such purposes or in certain exceptional circumstances, where permitted or required by law.

Communication of Personal Information

The personal information provided may be communicated, including to the parties identified below. The information will be communicated solely for the purpose of achieving the primary and legitimate objective for which it was collected, or for purposes compatible with that objective; only the necessary information for such purposes will be shared:

To Ornen employees: when required for human resources recruitment or other purposes;
To our service providers: these may include our IT service providers, cleaning services, hosting providers, and others. They may have access to personal information or may need to process it, depending on the services provided. The information provided to them is strictly limited to what is necessary to fulfill the obligations set forth in their contract. Each service provider has committed, in writing, to respecting the confidentiality of the data received or encountered.
To government authorities or law enforcement officials: this may arise from laws requiring the disclosure of certain information, if such disclosure is required by law or if the disclosure is made in good faith to comply with a legal requirement or in response to a court order, a subpoena, a search warrant, or to cooperate with government authorities or law enforcement officials;
To a purchaser or transferee of Ornen: when required in connection with a reorganization of Ornen’s business, for any merger, acquisition, financing, sale of assets, in the event of insolvency or bankruptcy, in which case such personal information may be considered a business asset.

Retention of Personal Information

Personal information is retained only for as long as necessary to fulfill the purposes set forth in this Policy, as well as in accordance with our legal and regulatory obligations. Personal information is retained for a period of 3 to 7 years after the purposes mentioned herein have been fully accomplished.

Protection of Personal Information

Your personal information is protected in accordance with applicable regulations, including through physical, technical, and administrative safeguards, thereby limiting the risk of unauthorized access to your personal information. Your information is therefore protected against theft, accidental loss or destruction, unauthorized use or access, alteration, or any other prohibited processing of personal information.

Accordingly, only staff members who need access to the information, who need to know it, or whose duties require such knowledge will have access to it.

Your data is hosted in Canada at all times. The applicable regulations for the protection of personal information are those of the location where the data is hosted. The obligations are therefore those set forth by the laws and regulations in force in Canada regarding the protection of personal information. Our practices are governed by this Policy and the laws that regulate it.

Please be advised, however, that no transmission of personal information over the internet and no electronic storage is 100% secure. Ornen cannot guarantee the security of information transmitted in this manner, and you accept this at your own risk. Ornen also cannot guarantee that such personal information will not be accessed, destroyed, altered, or disclosed despite the safeguards in place.

The Rights of the Individual Concerned by the Personal Information

In accordance with applicable laws and regulations regarding the protection of personal information, if Ornen holds personal information about you, you have certain rights with respect to that information. To exercise your rights, please refer to the “Contact Us” section for the contact information of Ornen’s person in charge of the protection of personal information.

In accordance with applicable laws and regulations, you have the following rights:

Access: You may request access to the personal information we hold about you. Upon receipt of your request for access to the information, Ornen’s person in charge of the protection of personal information will review the personal information held and send you a copy of it, subject to applicable law and payment of the fee required for this purpose;
Accuracy: Under applicable laws, we are required to take reasonable steps to ensure that the personal information we hold about you is accurate, complete, and up to date;
Rectification: You have the right to request that any information about you that is inaccurate or incomplete be rectified;
Withdrawal of consent: You have the right to withdraw your consent to the collection, use, and communication of your personal information at any time;
Right to be forgotten: You have the right to request that the dissemination of your personal information cease or that it be de-indexed from any hyperlink that allows access to it through technological means.

Contact Us

For any questions or comments regarding this Policy, to exercise your rights with respect to your personal information, to submit a request for access to information, or to file a complaint, please contact our person in charge of the protection of personal information using the contact details below:

Person in charge of the protection of personal information
Julien Champigny
575, rue de Roxton
Acton Vale (Québec)
J0H 1A0

Julien.champigny@ornengolf.com

Policy Update

Our website, its content, and this Policy may be modified in the future without notice. We encourage you to review this Policy during your visits to the website to stay informed about how Ornen processes personal information.

This Policy was last updated in May 2026.